Once purchased, products cannot be returned or refunded.
If you receive a defective physical product, you must request a Return Merchandise Authorization (RMA) by email within 24–72 hours of discovering the issue.
We will email you a prepaid shipping label for the exchange and instructions. Please include the printed RMA inside your return package.
Training Course Policy
We offer in-person classes, live webinars, and online courses. All training sales are final and nonrefundable.
Our online courses require completion of a final quiz with a 100 percent passing score to receive certification. Quizzes can be retaken as many times as needed before course access expires.
All products are final sale and not eligible for refund once purchased.
In rare cases where a refund is approved (such as for defective items), processing may take 2 to 15 business days depending on your debit or credit card provider.
If you haven’t received your refund after 15 days, first contact your bank or credit card company. If there’s still an issue, reach out to us at info@savvycreationsinc.com.
Please include proof of purchase and an approved RMA (Return Merchandise Authorization) to help expedite the process.
Once purchased cannot be refunded.
In the event that an appointment or class is canceled, the appointment will be scheduled for a different date.